The following time clocks do NOT require Middleware be installed:
- Kronos InTouch
- ATS Prodigy, Maximus, Nema
- Interactive Voice Response (IVR)
Attached is the comprehensive Middleware Manual.
* You will likely want your IT professional to perform the necessary installation.
* The computer running Middleware should be a computer that is always running. Functions will not work when this computer/software is not running.
* Contact firstname.lastname@example.org to receive the proper credentials for linking Middleware to our system.
After logging in, use the menu and navigate to:
Company Settings > System > Terminals (External)
Next, click on either the Zipped or Windows Executable link.
You may alternatively click on the lower right of the screen:
Please see the attached document for comprehensive instructions. We'll list some frequently asked questions and tips here:
- Be sure you have an updated version of Java installed first. When at a command prompt, type "java -version" and then enter and you can confirm a proper Java installation.
- Multiple installs/instances of Middleware must NEVER connect to the same device, especially when on the same network.
- Confirm you are able to "ping" the time clock from the machine you are installing Middleware.
- You can connect to multiple time clock devices from a single Middleware instance.
- Running Middleware as a service will not work in Windows Server 2008, Windows 7, and Windows 8+. It should instead be run as an application.
- The user installing software will require Administrator level access to your machine.
- Installs are possible on Macintosh, Linux and Unix based systems, but we recommend Microsoft operating systems. Please e-mail email@example.com for alternative instructions.
- Multiple Middleware instances may be installed as backups, but be sure to inactivate any terminals (devices/time clocks) on the backup Middleware instances.
- Be sure to enter a "description", and BeyondPay is better able to see which locations Middleware is installed.