easyBackgrounds - Everything you need

Hello!

 

We are excited to support you in offering background screening services for your employees!

 

easyBackgrounds makes the background screening process simple without compromising accuracy, service, turn-around time, or value. We have been supporting the screening needs for a wide range businesses and professionals since 1995, and look forward to assisting your efforts to grow your business.

 

This guide will equip you with the information and process you need to learn more about the screening process.

easyBackgrounds and BeyondPay have created a simple process to make it easy for you to introduce background screening services into your company.

  • Identify your background screening needs
  • Talk to an agent and understand the benefits easyBackgrounds offers for your business.
  • Sign up through our “easy sign up” process

 

…and we will be delighted to support you directly, answering any questions or support needs from prior to sign-up, through to ordering, and compliance assistance.

 

We are excited to work with you to help grow your business, and look forward to supporting you!

 

 

Everything you need

 

In this Guide

Overview ………………………………………………………………….………        

Getting Started …………………………………………………………………     

Pricing  ……………………………………….……………………………………          

Average Turn Around Times: ….……………………………………….          

Product Descriptions ……………………………………………………..…         

 

 

The BeyondPay Background Screening Program

 

Overview

 

The background screening needs of any organization are as unique as each of their candidates. The easyBackgrounds solution accommodates either a single search, or a range of common packages that can be combined with individual searches to meet your requirements.
The best outcomes when acquiring a new screening program originate with questions to first understand your screening needs, then we will show you how the platform can addresses those requirements.

 

For some, the standard packages we’ve set up together will be a perfect fit. Others may need to add additional search items to fit your unique requirements. Either way, once that search request is made, you will receive our signature unparalleled service and search support.

 

The easyBackgrounds Support Team is highly trained in exceptional service practices. Our team is adept at answering questions and concerns - from order process to specific screening types and compliance - and can quickly identify the screening tools required to support each client’s unique screening policy.

 

Pricing is very competitive with services that provide similar levels of quality research, reporting and compliance. Like BeyondPay, easyBackgrounds is not the low price leader – we’re about value. There are lower cost options available; however, the quality and accuracy of the search as well as the support for both the client and the candidate are reduced along with that price.      

Each of our clients are assigned a Client Advocate on our team who oversees each search, and proactively manages those that begin to exceed normal processes or turn-around times.

Differentiators you can promote include:

  • Industry leading turnaround times.
  • Fast, live person response to questions and special requests: no automated voicemail trees.
  • Assigned account advocates who oversee each of their search requests and results.
  • Reduced risk with the most accurate, current, and complete reporting available.

 

This program outline and the accompanying documents provide the basic information you will need to introduce our services and secure your business.

 

 

Getting Started

 

We understand that you have expertise in areas other than background screening. The following resources are provided as references to assist you in establishing and maintaining an effective and complaint background screening program.

 

What Employers Need to Know

This document from the U.S. Consumer Financial Protection Bureau of Consumer Protection outlines employer responsibilities under the Fair Credit Reporting Act (FCRA) which governs the use of from background screening and credit reports.

 

Quick Start Guide:

Fast, easy, step by step instructions – for signing up, placing orders, checking status, and retrieving reports. This Guide also includes:

  • Information on Additional Fees
  • Compliance overview
  • Causes of common delays
  • Search descriptions

 

 

Products

easyBackgrounds has established some common package configurations to help make ordering easier, in addition to a full range of screening and verification services. Any search type can be assembled in any package configuration, ordered as individual search, or added A La Carte to any package.  We recommend packages for common search groups as they saves order entry time for the client and may help us reduce the total price.

 

Review the Product Description section in the Quick Start Guide for information on how to order, search descriptions, as well as important information on fees.

 

Pricing

Please review the attached Price sheet for a compete summary of both common packages as well as individual search prices.

 

Basic Criminal Record search $29.50          Enhanced basic Criminal $37.20

SSN/Address Trace                                                   SSN/Address Trace
Up to 3 county criminal                                            Up to 3 county criminal

Nat’l Criminal Records Indicator

 

Basic with Driver History $32.50                 Enhanced Driver $39.50

SSN/Address Trace                                                   SSN/Address Trace
Up to 3 county criminal                                            Up to 3 county criminal

1 Driver History                                                         Nat’l Criminal Records Indicator

1 Driver History

 

Vulnerable Population- Basic $31.25         Enhanced Vulnerable Pop. $40.20

SSN/Address Trace                                                   SSN/Address Trace
Up to 3 county criminal                                            Up to 3 county criminal

Nationwide Sex Offender                                       Nat’l Criminal Records Indicator
Nationwide Sex Offender

 

 

In addition to the individual services listed below, a range of DOT and other regulated and non-regulated drug testing, occupational health, and credentialing support services are available. These services are custom priced and configured to fit your specific requirements.

 

Please review the Search Details and Service Delivery section for insight on each of the search options available and how these are performed, and average turn-around times. 

 

 

 

More Search Details:

Additional Name and Alias Search

Additional names/aliases can be provided by the user, the candidate, or discovered as part of the research process. The client has the option to confirm and adjust criteria for the additional names(s) before placing the order.

 

Turn Around Time (TAT)

We are proud to publish our Average Turn Around Times for calendar 2014, rounded to the nearest hour.  Averages are inclusive of searches for the type from initial request to report.

 

Product Descriptions

 

Address History /SSN Trace

Think of this search as the foundation of your background check report. Results from this instant search provide the basis for ordering other searches such as County Court and Statewide Criminal Record searches in areas where the Applicant has lived during the past 7 years. The Applicant’s Address History search results should match the information provided on his or her background check authorization form or application for employment. This search is highly recommended as part of your pre-employment screening program as well updating the background checks of existing personnel.

 

County Criminal Record Search

The County Criminal Record Search is a very effective means of determining if an Applicant has a criminal record. Law enforcement officials report charges resulting from arrests on felony, misdemeanor and other offenses at the county court level. The County Criminal Record Search is conducted in counties where the Applicant is most likely to have any information filed, such as current and former counties of residency. easyBackgrounds uses researchers for this criminal background check that work directly with the court, either by going directly to the courthouse or utilizing the court’s electronic access system where available. The standard search covers a 7 year period from the date of the request. Court fees may apply and vary by location. Results from this criminal record check are typically returned in 1 to 3 business days.

 

Statewide Criminal Record Search

Statewide criminal background checks are a popular item and we recommend them as a supplement to the County Criminal Record search, casting a wider net of research. Information kept by individual states varies widely; clients can view criminal record data and a description of what each state maintains in its records.

State Criminal Record Repositories are deeper, original document based Statewide searches that often require special consent, additional fees, and longer turn-around times. 

 

Federal Criminal Record Search

Violations of Federal law are recorded in US Federal District Courts. The number of districts in each state varies, but each state has at least one. While there are fewer violations of Federal laws, they generally involve very serious offenses such as embezzlement, robbery, drug trafficking and kidnapping. Records can be searched by name only and results may reveal records which require further research to confirm the identity of the parties involved. Federal Criminal Record searches are generally returned within 24 hours.

 

Nationwide Sex Offender Records

This search checks names against National Sex Offender Registry lists and other sources that include data from 50 States and Washington, DC. This is a Name Search; however, every effort will be made to obtain at least two identifiers before reporting records found by our researchers. Photos may be available for further identification.

 

International Criminal Records

International criminal records are available from most countries and vary widely in expense. When placing an order, pricing will show up as “Call”, indicating you should contact us before placing your order. We will provide a price for the country to be searched and advise you of any specific release forms or other identifiers that may be required. Results are instant.

National Criminal Records Indicator

A National Criminal Records Indicator search (sometimes called a ‘Nationwide Criminal Record Search’) is a great way to expand the scope and quality of your background check. This search takes your screening outside the candidate’s region of residency, providing a more comprehensive report. In accordance with the Fair Credit Reporting Act (FCRA) Section 613, records are verified for accuracy before being reported. This search includes the Nationwide Sex Offender Records. However, this search should never be considered as the only means for searching for criminal records as many states and jurisdictions do not provide data in this way.

 

National Security & Government Sanctions

This search checks 15 National and international lists such as the Office of the Inspector General Health and Human Services Exclusions List, Office of Foreign Assets Control (OFAC) Specially Designated Nationals List, Interpol Fugitives List and FBI Most Wanted List. These lists include individuals involved in terrorist activities, money laundering, illegal imports, fraud against government agencies, violations of federal banking regulations and fugitives from justice.

 

Employment Verification

Information provided by the candidate is verified by our contacting the employer directly. Verifications typically include the employer’s information, start and end dates, title upon departure, and eligibility for rehire. We will also try to verify compensation if it’s provided – companies have varying policies on compensation verification.

 

Education Verification

Confirmation of an Applicant’s highest level of education is highly recommended for pre-employment screening. A trained Researcher will verify dates of attendance, major areas of study, degrees earned and transcript information. Some institutions require a release form be provided prior to providing information for this employee background check, and our background screening system allows you to attach a scanned version of the release directly to your order.

 

Professional References

Our Reference Check Verification is based on a ten-question interview and a free-form comments opportunity. In addition to 9 standard questions, there are 3 Custom Client Questions that the user can enter when placing a background check order. This feature allows us to cover basic employment and performance inquiries, as well as industry or task specific questions from the prospective employer. One of the primary benefits of using easyBackgrounds to complete Professional Reference Checks is our Researchers don’t get pulled into meetings or conferences, so if the individual can’t be reached immediately but returns the call at a later time, an experienced Researcher is always available to take the call. easyBackgrounds Researchers are trained in background check interviews and securing accurate, useful information from past employers and references. Reference Verifications are generally complete in  1 to 3 business days, with an average turnaround of 44 hours

 

Professional License Verification

Confirmation of an Applicant’s credentials is paramount where licenses and certifications are required. The appropriate licensing authority is contacted based on the client’s input to verify the Applicant’s current standing and ascertain other critical information. This search is used for pre­-employment screening as well as updating current employee background check reports. Return times vary by agency.

 

CBSV – SSN Verification

Consent Based SSN Verification (CBSV) service matches personal identifiers direct to the Social Security Administration (SSA) Master File and Death Index. A specific release is required and will be generated for signature once the order has been received.

 

Driving History

Any business that has employees or contractors drive on its behalf when conducting business should perform a driving history search regularly. This search is frequently utilized as part of an ongoing safety program which includes updating employee background checks. The content of each state’s Driver History report varies, but will generally contain the driver’s license issue and expiration date, current status, and a record of violations, suspensions or revocations. Data dates back from 3 to 10 years depending on the state.
Nearly all state’s reports are available instantly. Exceptions are AK , HI, NH, PA, and WA.

 

Nationwide Bankruptcy

A search including all federal jurisdictions for records of any bankruptcies. The information returned may include: case or file number, date filed, type of bankruptcy (i.e. Chapter 11, Chapter 7, etc.), discharge date and name(s) listed as petitioner(s).  Results are instant.

                                       

Drug Screening and Substance Abuse

Drug Screening can be easily added to background search requests using the same, easy entry as background check requests along with the appropriate consent forms from the candidate. On request, candidates are pre-registered, provided pre-populated registration forms and directed to the closest drug screening center. As regulations require, positive or out of limit results are provided to the candidate along with required consultation and their options. 
Orders received by 4PM EST are registered with the lab and delivered to the subject the same day, providing the opportunity for same-day testing in many cases.
Tests with negative results are typically complete the day following specimen delivery.
Tests that produce non-negative results will take longer, allowing for secondary testing, review and contact with the MRO (Medical Review Officer).

The five panel test includes Amphetamines (speed), Cannabinoids/THC (Marijuana), Cocaine (Crack), Opiates (Heroin, Morphine) and Phencyclidine (Angel Dust/PCP).

The ten panel test includes Amphetamines (speed), Barbiturates, Benzodiazepines, Cannabinoids/THC (Marijuana), Cocaine (Crack), Methadone, Opiates (Heroin, Morphine), Phencyclidine (Angel Dust/PCP), Propoxyphene and Methaqualone (Quaaludes).

 

News/Media Search

A comprehensive search on published filings, articles, and editorials provides insight into how your candidates have made the news.

 

Worker Compensation Claims

We help our clients manage risk with post-hire verification of litigated workers compensation claims and judgments. Searches are provided directly through state jurisdiction and many require specific consent authorizations and additional fees. This is a post-hire search is available in 36 states and must be ordered and used in accordance with the Americans with Disabilities Act (ADA).

 

Personal Unparalleled Service

 

What can you expect with easyBackgrounds?

Client loyalty and retention is our #1 measure of client satisfaction.

 

easyBackgrounds recognizes that it is the actual turnaround time, value, and timely personal service that earns your loyalty and generates our outstanding retention. We understand that a premium level of support helps your business grow.

 

We recognize the value of fast turnaround times and deliver outstanding results. We also recognize that faster is not always better; and low cost often does not deliver accuracy or value. We will not compromise accuracy and exceptional service, because minimizing the risk to you, your business, and to ourselves is dependent on our delivery of results you can trust

 

Each of our clients has a personally assigned account manager or management team who directly oversee each screening request. Our whole team supports each other in this work, and our unique combination of personal attention and leading technology combine to deliver unparalleled service and measureable value.

 

Our focus on client satisfaction is not limited to our client engagement practices. It extends into our Culture and Core Values, which is the foundation of our interactions as a team, with our suppliers and partners, and our community. 

 

It’s the combined traits of a great staff. It’s the suggestions from our clients and partners. It’s management style. It’s the common drive to deliver the best service possible.

 

We look forward to sharing all these with you!

 

 

 

 

 

 

 

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